Matthew Cobb and Nathan Kottkamp to Present at the VHCA-VCAL’s 2024 Annual Convention & Trade Show

Matt Cobb and Nathan Kottkamp will deliver a presentation titled “A Proactive Approach to Responding to Challenging Residents, Complaints, and Survey Deficiencies,” at the 2024 Virginia Health Care Association - Virginia Center for Assisted Living Convention & Trade Show. During the presentation, they will share examples of how challenging residents or incidents involving residents and/or their families could lead to complaints, investigations, litigation, how to respond to a crisis incident and more.

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