Study Cites Williams Mullen as Law Firm “Punching Above Their Weight”

Williams Mullen is one of the “Midsize Law Firms Punching Way Above Their Weight,” according to a BTI Consulting Group report. The report identifies top midsize and smaller law firms that, in BTI’s words, are “bringing the same level of confidence and reliability as the big firms.”

Corporate counsel recognized Williams Mullen for its skilled and empathetic listeners, knowing their way around the issues, getting things done and making deep connections.

Williams Mullen is consistently acknowledged by corporate counsel for its client service and client service innovation. The firm has recently been named to BTI’s 2021 Client Service A-Team.

This research conducted by The BTI Consulting Group is based on more than 340 in-depth interviews, across 17 industries in the US. No law firm can self-submit, refer a client, or pay to be included.

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About BTI Consulting Group

BTI conducts more independent research on how clients acquire, manage, and evaluate their professional service providers than virtually anyone. They benchmark how Fortune 1000 companies buy, how professional services firms sell, and how to manage service provider performance. Through more than 14,000 independent interviews with C-level executives and systematic analysis, BTI has helped professionals boost client service for more than 25 years.